JIRA Fundamentals
1. Product introduction
2. Installation and System Requirements
3. Applications, uses
and examples
4. JIRA core concepts
5. JIRA Interface walkthrough
1.
Dashboard
2.
Admin interface
1.
Projects
2.
Add-ons
3. User Management
4.
Issue
5. System
6.
Audit Log
6. Project setup
1.
Create Project Categories
2. Create Project
3.
Project Configuration Walkthrough
4. Components and versions
7. Issues in JIRA
1.
Issue Links
2.
Sub Tasks
8. Filters and
subscriptions
9. JIRA Workflow Introduction
10. Setting up
dashboards
11. Using JIRA effectively and Best Practices
1. Add Announcement Banner
2.
Add Introduction
3. Use Shortcuts
4. Perform Indexing from time to time
12. Common JIRA add ons JIRA Reporting & JQL
1. Issue Navigator
2. Introduction to JQL
3. Basic JQL syntax
4. Browser shortcuts for JQL
searching
5. JQL querying by example
6. Project Reports
7. Interpreting reports
8. Using charts to visualize data
9. Gadgets for reporting
10. Excel analysis
11. Discussion with instructor
JIRA Administration
1. Advanced user and group management
2. Working with project roles
3. Security model
1. Create a role for Thirdparty and add in
specific project
4. Types of
administrators
1. JIRA System Administrator
2. JIRA Administrator
5. Issue level security
6. Email integration with JIRA
1. Configure with Gmail
7. Managing your installation and upgrading JIRA
8. Startup/Shut down
scripts, Logs, Files and Directories
1.
Show directories
2.
Application Data, export, import, attachments
3.
Log files
9. Authentication
Mechanism in JIRA
10. General administration (links, attachments, etc)
11. Issue Attributes
Statuses , Resolutions and Priorities
12. Enhancing the
user experience
13. JIRA Plugins
JIRA Schemes and Configurations
1. Workflows and workflow schemes
2. Issue Types and Issue Type Schemes
3. Screens and Screen Schemes
4. Fields and Field Configuration Schemes
5. Permissions and Permission Schemes
6. Security level and Security Schemes
7. Events, Notification and Notification Schemes
8. Versions and Components
JIRA Workflows
1. Basic workflow concepts
2. Example workflows in real life
3. JIRA default
workflow
4. Issue resolution
5. Capturing and
presenting your Data
6. Custom fields
7. Mandatory fields
8. Common workflow
configuration mistakes
1. No transition to
come out of the state
2. States may contain
no incoming and out coming transitions
9. Configuring workflows
1. Add additional
states
10. Transitions, conditions and post
functions
11. Step by step workflow
configuration example
12. JIRA extensions
1. JIRA Suite
Utilities – Make description mandatory
Tools Integration and Application
Links
Import and Export
1. Backup system
2. Restore system
3. Project Import
4. External System Import
Overview of some Use Cases
1. Setup JIRA for HelpDesk /Support
Tickets
2. Setup JIRA for Test Case Management
3. Setup JIRA for Project Management
4. Setup JIRA for Bug Tracking
